Insight Series - Tom Krapu

In this BOLDLY Insights Series webinar, Tom Krapu, PhD, PCC shared a wealth of wisdom on the topic of 360’s - something that we as coaches use a lot! Many of us are trained in specific 360 products, but it was great to zoom back out to the best practices for using 360’s overall.

Takeaways from this session:

• Make sure there’s a culture of trust and safety first. Otherwise 360’s can easily be weaponised.
• Ensure your 360’s have a strong communication plan wrapped around them. Often the most elegant leadership development programs aren’t matched with equally sophisticated comms.
• If you’re running a large program of 360’s within an organisation, space out surveys and interviews to avoid rater fatigue, which can significantly impact the outcomes.
• Wording of your 360 items really matters! Make sure the tool you use phases questions positively, and that questions focus on the coachees observable behaviours.

And importantly, 360’s should ALWAYS be developmental. Never enmeshed in a performance or comp review.

There were so many more golden nuggets! Thanks again to Dr Krapu for sharing your mission to end the misuse of 360’s with us!